T&Cs | COMRADE Gallery

Shipping & Returns

Shipping: We offer complimentary tracked and insured shipping worldwide. Orders are dispatched within 2 working days, usually arriving in 6-18 days globally. Paintings are shipped in custom-built wooden crates, which can take up to four weeks to build. Please note, you’re responsible for any import duties at your country’s border.

Packaging: We’ve worked closely with our suppliers to ensure that your poster packaging is made from sustainably sourced and recyclable materials. We’re currently searching in Kazakhstan for a supplier who can build sustainable wooden crates.

If your artwork is damaged in transit, please take a photo before opening the package. This helps us make a claim with the shipping company. We’ll cover the cost of return shipping, and refund your purchase.

Returns: You have 14 days from receipt of your artwork to initiate a return. Should you decide to return your purchase, you’re responsible for the return shipping and a restock and admin fee equal to the initial shipping costs.

Please carefully repackage your artwork before shipping it. Goods must be marked as ‘Returned goods with zero commercial value’. Otherwise, you may be liable for import duty/taxes, which will be deducted from your refund. We recommend using tracking and insurance.

We stand behind the authenticity of every painting and poster we offer. We consult with artists, their families, other dealers and experts to ensure that authenticity of the artworks we offer. We also track the provenance of artworks to ensure transparency and traceability.

For cultural heritage items over 50 years old, we adhere strictly to legal requirements, and will obtain an export certificate where required.

Despite our thorough validation process, the complex nature of art history and limited information can sometimes mean we make mistakes. In the event that an artwork sold through COMRADE is later proven to be a forgery, we’ll refund your purchase and give you a credit worth 20% of the original purchase price towards any future purchase.

This policy underscores our dedication to authenticity, our respect for the art community, and our commitment to keeping our customers’ trust.

Condition Guide

All artworks are used items and you should purchase them with this in mind. We take reasonable effort to ensure that product descriptions are accurate and not misleading. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

All product photos are of the actual artwork for sale. We’ve also created our own grading system, and every artwork is assigned a grade with additional information if required.

A | Excellent: — Almost no sign of wear
B | Fine: — Minor signs of use
C | Fair: — Noticeable wear, still presentable
D | Poor: — Significant wear or damage

Copyright

We respect the creativity and rights of photographers and artists, and only use photos on COMRADE within the bounds of the educational fair use principle under copyright law. If you want an image to be removed, please reach out to hello@comradekiev.com for prompt removal.

Our mission is to bring Soviet art to the world. In that spirit, we've made our entire catalogue of high-resolution photographs of Soviet artworks available for download, for free. Download them all here.

Terms & Conditions

When you visit comradegallery.com and/or purchase a product or service, you agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you must not access comradegallery.com or use any services offered by Komrade Kiev Ltd. None of our Terms & Conditions affects your statutory consumer rights.

Prices & Tax: Prices are subject to change without notice. Prices shown include worldwide tracked and insured shipping. We do not charge VAT on our goods.

Indemnity: You agree to indemnify Komrade Kiev Ltd against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of comradegallery.com or services offered.

Jurisdiction: These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

Company Information: This website is owned and operated by Komrade Kiev Ltd trading as COMRADE Gallery. We are registered in England and Wales under registration number 11631552, and our registered office is International House, 12 Constance Street, London, England, E16 2DQ. You can contact us at hello@comradekiev.com. Branding and website by Stephane Cornille. Special thanks to Maria Perez Monsalvo.

Last updated 02 February 2024

Privacy Policy

When you use COMRADE, you trust us with your personal information. We’re committed to keeping that trust. That starts with a simple and transparent privacy policy. Our privacy policy describes the personal information we collect, how it’s used and shared, and your choices regarding this information.

Information We Collect:

Anonymous Information: We collect anonymous information from every visitor to comradegallery.com so we can monitor traffic and fix bugs. For example, we collect information about your device, your referral page, web browser, IP address, and time zone. We also record pages visited, products that you view, clicks, searches and timestamps.

Personal Information: If you make a purchase, we collect information including your name, billing address, shipping address, payment type, email address, and phone number.

Our website includes hyperlinks to third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

How We Use/Share Your Information

Your information is shared with several external companies. We’ve listed below what information these external companies access, along with links to their own privacy policies.

Analytics: We share anonymised information with Google Analytics, our website analytics provider, to learn about site traffic and activity. You can read more about how Google uses your personal information here. You can also opt-out of Google Analytics here.

Payment Processors: We use Stripe, PayPal, Shopify Pay, Apple Pay & Google Pay to securely process payments. We do not handle your payment information, nor do we ever see your credit card details. All information is encrypted and securely stored. You can read more about how each payment processor uses your personal information here: Stripe, PayPal, Shopify Pay, Apple Pay & Google Pay.

Email Marketing: If you subscribe to our newsletter, you will receive marketing emails. We share your contact information with Brevo, our email marketing provider in order to send you emails. You can unsubscribe from these at any time in two clicks or by emailing hello@comradekiev.com. You can read more about how Brevo uses your personal information here.

Information Retention & Your Rights

When you subscribe to our newsletter or place an order through comradegallery.com, we will maintain your information unless and until you ask us to delete it.

At any time, you can request access to personal information we hold about you and to ask that it be corrected, updated, or deleted.
To do this, please contact: hello@comradekiev.com